How to Change Facilitator Certifications in the THI Database

As a reminder, the THI database is protected by international privacy laws. Information within the database cannot be shared. When you signed the Coordinator Access and Authorized User Terms of Agreement Policy, you agreed that data would be used for reporting purposes only, and that you cannot share, edit or delete any users data.

To change facilitator certifications in the THI database, click on the "facilitators" tab, then click "search for facilitator."

You can search for the facilitator account using either "primary email" or contact name." If using contact name, use either the facilitators first and last name, or last name. Avoid spelling mistakes or extra spaces for accurate results.

In this example, we are using email address. Enter the email address and click "execute query."

Under action, click "view." If you click on the facilitators name, this will pull up their contact card, not their facilitator record.

Scroll to the bottom of the page, click "certifications" and "+ new."

From the dropdown menu, choose the certification you would like to grant. Please note that you can only add one certification at a time.

Click "save." The certification should now be reflected in the facilitator record.

Please note that the system will not let you add duplicate certifications, or apprentice facilitator certifications. The apprentice facilitator certification is added by completing and passing an initial equipping that is reported.